UM-Flint expands Standardized Patient Program with help from family duo

At the University of Michigan-Flint's School of Nursing, standardized patients are key to developing future nurses' communication skills. Through realistic health care simulations, these actors help students hone their abilities in patient interviews, physical exams and interpersonal interactions.

In 2016, the SON's Center for Simulation & Clinical Innovation, led by Carman Turkelson, professor of nursing, expanded its use of standardized patient simulations. These simulations allow students to learn from "patients" with a wide array of cultural, age, gender and diagnostic backgrounds.

"Using standardized patient simulation-based experiences with intentional scenario design creates opportunities for learners to practice situations that teach effective communication and how to handle challenging circumstances that require compassionate treatment of diverse patient populations," Turkelson said. "Future nurses need opportunities to practice and develop competency with these essential skills, including learning how to engage with high-risk populations who experience homelessness, substance use disorders, and other social biases that affect the overall health care system within a psychologically safe environment. At UM-Flint, we are thrilled to be able to offer these unique experiences in collaboration with our SPs to help our students prepare for the practice setting."

Among UM-Flint's diverse group of SPs are Dennis and Edna Robinson, a remarkable mother-son duo who have become essential contributors to the school's program.

Several years ago, Dennis Robinson and his mother, Edna Robinson, brought their combined love of drama and dedication to medical education to the UM-Flint Standardized Patient Program. Edna Robinson, who celebrated her 90th birthday in January, has not let age slow her down. Dennis Robinson shared their journey: "My sister-in-law, who works at Hurley Medical Center, mentioned UM-Flint needed SPs. As lifelong enthusiasts of the dramatic arts, my mom and I thought it might be fun and submitted our applications. We were thrilled to get a response from the university in just four days!" 

For the Robinsons, the chance to contribute to student learning has been deeply fulfilling.

"It's incredibly rewarding to watch students enter the nursing program with initial fears and uncertainties, and then grow over the years to handle scenarios confidently," Dennis Robinson said. He and his mother have had the unique opportunity to witness this transformation firsthand. From the first semester, where students often grapple with nerves, to the culmination of their education at graduation, the Robinsons have seen countless students evolve into capable practitioners prepared to face real-world challenges.

"Being part of their journey from start to finish is something truly special," said Dennis Robinson. "We see students progress not just in their technical skills but also in their ability to communicate and empathize with patients. It's a privilege to watch them grow into the kind of health care professionals who are ready to make a difference."

"The Robinsons' continued involvement in the program not only enhances the student experience but also enriches the standardized patient program itself," said Turkelson. "Their ongoing commitment and passion for teaching underscore the impactful role that standardized patients play in preparing nursing students for the multifaceted challenges of their future careers. Through their participation, they ensure that our students graduate with not only the confidence and competence necessary for effective health care delivery across a wide range of settings but also the empathy and understanding required to connect with diverse patient populations."

SON welcomes anyone who has an interest in helping future health care workers improve their communication and health assessment skills, as well as demonstrate achievement of specific competencies, to apply as an SP. Qualifications include being 18 years or older; additional training or professional health care experience is preferred but not required. Individuals from a variety of professions and backgrounds are encouraged to apply as their unique experiences help increase the diversity within the program.

Those who are interested in applying to the Standardized Patient Program can do so via the program's website.